Stay in touch: Having the ability to contact the informant is a key factor in the success of an investigation. That is why it is important that you follow up on your complaint
or query so that you will be able to know the progress of the process, respond to our concerns or expand the information. You can leave us a means of contact without having to reveal
your identity.
Tell us all the details: the more information, the higher the chances of confirmation.
Keep these recommendations in mind:
When you finish filing your complaint or inquiry, you will receive a filing number. With this number you can track the status of the process and check the messages we have sent you
in case you have decided not to provide your contact information. You can follow up approximately every 5 business days.
EthicsGlobal sends the information to the corresponding Ethics Committee or Ethics Officer within a maximum of 24 hours after the complaint or query has been made. After receipt, the company has a maximum term of 30 business days, extendable for an equal period, to resolve the case.