Conflict of interest between clients, suppliers or collaborators
Authority abuse
Fake sales, operations and payments
Misleading an auditor or supervisor
Subtract company information
Sexual harassment
Intimidation or extortion
Workplace Harassment
Immoral behavior against good manners
Damaging a person's reputation
Bullying
Using excessive work time on personal matters
Hire, remunerate or compensate without authorization
Hiring, remunerating, compensating or promoting a person due to personal relationships
Unauthorized sales
Alteration of documents
Purchases or acquisitions of products or services to the detriment of the company or due to a personal relationship
Use of confidential company information for personal gain
Disclose confidential information to the detriment of the interests and prestige of the company
Excessive bureaucracy to the detriment of productivity
Bottleneck
Consume, carry, distribute or sell any type of illegal drugs
Consuming alcohol or drugs within the company or during work hours
Coming to work under the influence of drugs or alcohol
Any situation that puts the safety or health of staff, visitors or the general public at risk
Any situation that damages or endangers the environment
Disobeying or not complying with company safety regulations
How is the identity of the complainant protected?
The identity of the people who file complaints through the Ethics Line is protected through the following mechanisms:
The complainant has the option of submitting his report anonymously, without losing the possibility of following up on
his case by consulting the complaint's file number
EthicsGlobal will only disclose the information of the complainant to Grupo SURA if he has expressly authorized it
Grupo SURA's Ethics Committee will not reveal any information that would identify the complainant
The Ethics Committee is made up of members of Senior Management, who have the necessary attributions to order the protection measures for the complainant
that they consider necessary in each particular case
Write here your filing number
report number
Privacy Policy
I authorize EthicsGlobal, who acts as an independent third party in the administration of the Ethics Line of the Company, to process my personal data, including sensitive data, in order to contact me, to conduct investigations and inquiries about the complaints made through the Ethics Line as specified in the Privacy Policy. As the Owner of your data, you have the right to know them, update them, revoke and know the authorization for their processing, request deletion when appropriate and access them free of charge. EthicsGlobal is responsible for the processing of your data, to exercise your rights over them please contact: dpo@ethicsglobal.com